If you have been using the product and have not seen the results you hoped for, we review claims based on photos and your routine.
What to send
- One photo from just before you started
- One recent photo showing your current progress
- A quick overview of your routine, including how often you have been using it
A few things worth knowing
Consistency matters, and results vary from person to person. Your 365-day guarantee period starts from the day your order was delivered, so if you are early in your routine you still have time to continue and properly evaluate your results within the guarantee window.
Once we have your photos and routine details, we will review them and guide you on the best next step.
Send everything to support@botaniqueparis.com. For the full eligibility rules, see What is your money-back guarantee?